About the role
we are seeking an exceptional relationship manager to oversee customer relationships and ensure high levels of satisfaction through effective communication and problem-solving.
key responsibilities:
* manage orders to cash (otc) process efficiently
* process new customer set-ups with accuracy and precision
* coordinate logistics effectively
* ensure consistently high-quality customer service
qualifications and requirements:
* proven experience in customer-facing roles
* strong account management skills, with a focus on building long-term relationships
essential skills:
* effective verbal and written communication skills
* excellent problem-solving and analytical abilities