Job details
our organization is seeking an attendance operations specialist to join our team.
location: mex
job summary
this position plays a key role in safeguarding operational efficiency and labor cost control through accurate and efficient control of operational time & attendance processes.
key responsibilities:
• collaborate with hr, operations, and payroll teams to support workforce management and compliance monitoring through reliable attendance data.
• implement and maintain monitoring and control mechanisms to ensure the correct application of attendance policies, identifying deviations and proposing corrective actions.
• generate detailed and periodic reports on attendance metrics (absenteeism, punctuality, overtime, etc.) for the different areas, facilitating trend analysis and informed decision making.
• track, validate, and escalate attendance-related incidents to ensure timely and accurate payroll inputs.
• monitor and analyze attendance kpis and generate periodic reports to support operational visibility and issue resolution.
• serve as the main point of contact for time & attendance operational matters, representing local team needs and ensuring alignment with hr and business objectives.
• continuously review attendance processes to identify improvement opportunities and standardize best practices.
• maintain clear documentation of processes, controls, and reporting flows to ensure continuity and transparency.
qualifications and competencies:
• bachelor's degree or similar education in hr or administration.
• at least 3 years of proven experience in time & attendance.
• proven team leadership ability.
• ability to work with highly skilled professionals.
• above average planning, communication, problem solving and facilitation skills.
• strong positive, service-oriented attitude.
• ability to work under deadline pressure and straight commitment with financial targets.
• strategic and analytical thinking, able to develop new concepts and contribute with new ideas to solve them quickly.
desirable qualifications:
• fluent in english, as the corporate language.
• dayforce hcm experience is a plus.