Role purpose
manage revenue management for hire (rmh), including inbound revenue stream and outbound service, and manage specialists. Responsible for budgets and expenses for both teams.
key accountabilities
* develop and manage the rmh service model for franchise hotels under contract
* develops and executes service monitoring for rmh standards to franchise hotels under contract
* provide training to rmh teams and specialists.
* responsible for management of contracts signed to rmh service.
* manage analysis and actions performance against strategies.
key skills & experiences
education –
b.s. /b.a. in business administration, hotel management, or equivalent.
experience –
8+ years progressive work-related experience in hotel operations management, revenue management or consulting, with at least 3 years experience with reservations systems and revenue management systems, (preferably concerto and n2pricing), which included knowledge and experience in hotel pricing concepts, yield management optimization and selling strategies. Cha certification preferred.
technical skills –
* thorough knowledge of crs and rms (concerto and n2pricing) required.
* good understanding of other integrated systems, such as pms, gds, cro tools, offline reporting, internet, etc.
* thorough understanding of hotel pricing concepts, yield management optimization and selling strategies required.
* ability to communicate (both written and oral form) technical and strategic information to groups and individuals at all levels of management in a clear and concise manner
* understanding of instructional design principles and practices
* excellent analytical skills
* excellent organizational skills
* excellent project planning skills
* excellent written and oral skills required.
* excellent presentation and training skills required
* creative problem skills required.
* management- a minimum of 3 years supervisory experience.
please note that this is a hybrid position and requires going to the guadalajara office 3 times per week.
if you're interested, please apply with your resume in english.
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