Customer service representative - part time
join to apply for the customer service representative - part time role at united airlines
customer service representative - part time
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join to apply for the customer service representative - part time role at united airlines
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description
there’s never been a more exciting time to join united airlines. We’re on a path towards becoming the best airline in the history of aviation. Our shared purpose – connecting people, uniting the world – is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the world with millions of customers and tens of thousands of employees, we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly, and we can only do that with a truly diverse and inclusive workforce. Our careers include competitive benefits package aimed at keeping you happy, healthy, and well-traveled. From employee-run "business resource group" communities to world-class benefits and privileges like space available travel, united is truly a one-of-a-kind place to work. Are you ready to travel the world?
the airport operations department keeps operations at our airports running smoothly through planning, organization, and supervision.
key responsibilities
* provide assistance to the traveling public by performing various customer service duties in the airport terminal
* prepares tickets, determines fares and routing to ensure passenger's travel needs are met
* responsible for daily cash and credit card sales
* handle reservations and mileage plus inquiries
* receive and direct incoming calls, greet and direct customers, tag and handle bags
* required to staff ticket counter, boarding gates, and baggage claim area
* security screen baggage and passengers
* assist with cabin inspections and cleaning, lavatory services
* perform other duties as directed by station management to provide customer service support
this position is offered on local terms and conditions. Expatriate assignments and sponsorship for employment visas, even on a time-limited visa status, will not be awarded.
qualifications
what’s needed to succeed (minimum requirements)
* high school diploma/ged
* must be able to type at least 20 wpm
* must possess excellent customer service skills
* must be able to work in a fast-paced environment
* must be flexible to work any shift assigned within a 24 hour/day, 7 day/week operation including weekends, holidays and overtime as needed.
* ability to work outside in all weather conditions (e.g. rain, heat, humidity, etc.) and in open baggage areas for extended periods of time
* ability to work where there will be exposure to high noise levels
* ability to work in a high-pressure, safety-sensitive, deadline driven environment
* willing and able to travel to the u.s. for training
* must be fluent in english (written and spoken)
* must be eligible to obtain and maintain credentials necessary for the position
* must be legally authorized to work in palau for any employer without sponsorship
* reliable, punctual attendance
seniority level
* seniority level
entry level
employment type
* employment type
part-time
job function
* job function
other
* industries
airlines and aviation
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