A customer service firm is seeking a customer service agent to support u.s.-based customers through phone and email. This fully remote role requires 2+ years of customer service experience, particularly handling live calls. The ideal candidate will demonstrate strong english proficiency, attention to detail, and the ability to navigate multiple systems. Familiarity with crm platforms like zendesk, as well as order management, is preferred. Join a structured environment that emphasizes effective onboarding and team collaboration.
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