Company Overview
DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services.
DiDi provides car owners, drivers, and delivery partners with versátil work and income opportunities. It is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world’s transportation, environmental and employment challenges through the use of AI technology and localized smart transportation innovations. DiDi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future.
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Team Overview
We are looking for a Key Account Manager to focus on national and international food industry brands. The Key Account Manager will work closely with the business strategy team to reach the growth potential and maximize the coverage of key accounts. In long term plan, this person needs to interact with the senior group of clients to support their business growth based on our sales activities and promotion strategic tools. An outstanding performance will be a promising foundation as a future KA Lead crossing the country/region.
Role Responsibilities
Managing a portfolio of key restaurant accounts with the goal of increasing sales volume, revenue, and profitability through strategic planning supported by data analysis.
Retaining and managing key business partners by supporting their revenue growth.
Maintaining regular contact with partners to build strong, long-lasting relationships.
Maximizing the potential of the brands within your portfolio.
Planning, reviewing, adapting, and executing the annual, quarterly, and monthly plans in collaboration with the strategy team to align with brand and platform promotions and sales activities.
Providing insightful, constructive solutions to drive the growth of key accounts.
Leading and coaching a team of junior key account specialists.
Negotiating and creating promotions and campaigns with top restaurant chains, collaborating with the marketing team and other departments in development and execution.
Implementing and tracking metrics to assess the success and quality of the restaurants.
Role Qualifications
English language, business fluency.
Strong negotiation skills to have win-win collaboration with stakeholders.
Possess a strong commercial background with the focus on account management. Solid KA resource and connections in the industry is a plus.
Has strong strategic & analytical skills with experience influencing and making decisions based on data
Social versatility. Adapts to different cultures and organizational levels.
EEO Statement
We create customer value – We strive to always create valuable experiences for our users in everything we do. Our focus is to always innovate new experiences that are safe, pleasant, and efficient.
We are data-driven – We are strong believers in making informed decisions, that’s why we are data-driven. We can better navigate the business landscape strategically by analyzing valuable metrics.
We believe in Win-win Collaboration – Success is a team sport. When we work to help our partners and colleagues win, we win, too. While keeping everyone's best interest at heart, we communicate with candor and execute with excellence in all we do.
We believe in integrity – Integrity is at the very core of our business. We are people who always want to do the right thing. Our intentions are sincere, we speak our minds and listen to each other.
We always strive to do better. That means venturing beyond our comfort zones, learning from our mistakes, and helping each other grow.
We believe in Diversity and Inclusion – Diversity is one of our biggest strengths. Our differences are what makes us distinct. We respect each other and believe in equal opportunities for all.
We are committed to building inclusive and diverse teams.
At DiDi, we believe that our differences are our biggest source of strength. That‘s why we are committed to promoting equal opportunities to all candidates and employees as an Equal Opportunity Employer.
Employment and advancement decisions at DiDi are always made based on the needs of the position and the qualifications of the candidate. We do not discriminate against any employee or applicant based on their gender, age, sexual orientation, nationality, marital status, pregnancy/maternity, disability, race, religion and beliefs, or any other status protected by applicable laws wherever we operate.
We are committed to building inclusive and diverse teams, and a workplace that is free from discrimination and harassment, because that’s how we create better products and services, make better decisions and better serve the communities we’re a part of.
I acknowledge that prior to submitting this application, I have read and accepted the Privacy Notice for Candidates which is available on https://careers.didiglobal.com/terms
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