The roleare you driven by the challenge of orchestrating complex technical projects and ensuring unparalleled customer success? As our digital solutions implementation manager, you'll spearhead the delivery of cutting-edge business process management solutions to key enterprise clients, playing a pivotal role in their digital evolution.what we offerpart of an ever-evolving global organization focused on transformation and innovation a culture of belonging in which you are encouraged to use your voice global connectivity with 26,000+ colleagues across 60 countries total rewards to support your career and wellbeingkey responsibilities * lead and meticulously manage the end-to-end delivery of cross-functional digital solution programs for major enterprise customers.* develop and execute comprehensive project plans, ensuring projects are delivered on time, within scope, and on budget, while proactively managing risks. * act as the central point of contact for clients and internal cross-functional teams, fostering robust relationships and ensuring clear communication and alignment with stakeholders at all levels, including executives. * champion project management excellence and solution quality, refining implementation methodologies, overseeing system design, and ensuring a smooth transition to ongoing operational support. * identify and drive opportunities for process improvements and potential service enhancements throughout the project lifecycle.requirements* 5-7+ years of dedicated project management experience, with a strong track record of leading complex, multi-service line technical solution implementations for enterprise-level clients (experience with bpo, hosted, or similar systems is crucial). * demonstrated expertise in developing detailed technical project plans, managing matrixed project teams, and navigating intricate internal and external stakeholder landscapes, including engagement with vp-level and above. * exceptional executive-level written and verbal communication, negotiation, and problem-solving skills, with a proven ability to manage expectations, drive consensus, and make independent decisions. * bachelor's degree in management, a related technical field, or equivalent significant work experience. * proficiency with project management software (e.g., smartsheet preferred) and collaborative tools (e.g., google workspace).preferred qualifications * pmp certification. * experience with software development life cycle (sdlc) methodologies. * familiarity with scanning technologies (e.g., kofax capture, kofax ktm) and/or information management solutions (e.g., dms, ecm, workflow automation, bpm, intelligent document processing). * prior experience within the outsourcing, saas, or hosted solutions industry.* fluency in a second language.join us at the mountain where culture and values are practiced and respected every day.#li-onsite