*¡solvo global busca tu talento bilingüe!*
solvo global empresa dedicada al staffing industry, conecta talento bilingüe para brindar emocionantes oportunidades de laborar a distancia con empresas estadounidenses. Si cuentas con experiência en captación de clientes potenciales, habilidades de persuación, comunicación y ventas, esta vacante como onboarding specialist en una firma de abogados en estados unidos es para ti.
*onboarding specialist*
*job description*:
the client onboarding specialist will be responsible for guiding new clients through the initial stages of their legal journey, ensuring they feel supported informed, and confident. This role requires exceptional communication, strong sales, and a proactive approach to resolve and convince the potential clients during the onboarding process.
*responsabilities*:
- client assesment and follow up
- conduct initial interviews to understand the clients’ needs and circumstances
- seek potential clients through various channels to initiate consultations with the firm
- ensure all client information is accurately entered into the firm’s case management system
- convience the potential clients to start the process with the firm
- coordinate with attorneys, paralegals, and other legal staff to ensure that each new client is properly assigned and their case is handled efficiently from the outset
- serve as an intermediary between clients and the legal team during the onboarding phase
*skills and qualifications - hard and soft skills*:
- advanced english level
- bachelor’s degree in communications, business, legal studies, or a related field _(preferred)_
- 2+ years of experience in a client-facing role, _preferably_ in the legal industry or a similar high-stakes field.
- understanding of personal injury and workers’ compensation law (preferred but not required)
- strong communication skills
- strong sales experience
- excellent organizational skills and attention to detail
- proficiency in case management software, microsoft office, and client relationship management tools
schedule: monday to friday 11:00 am - 8:30 pm cst
competitive salary + commissions + law benefits + other benefits from solvo
onsite:
chihuahua: av universidad 2727, parques de san felipe 31203
mérida: c. 13 102, entre avenida shutan medina, residencial montecristo, 97133
tipo de puesto: tiempo completo
beneficios:
- descuentos y precios preferenciales
- estacionamiento de la empresa
- opción a contrato indefinido
- programa de referidos
- seguro de vida
tipo de jornada:
- lunes a viernes
lugar de trabajo: empleo presencial