Job title: api director">about the role:">we are seeking an experienced professional to lead our team in the role of api director. As a key member of our organization, you will be responsible for enabling the technical development and run-time operation of products and services within a product group or a set of development teams.">key responsibilities:">technical leadership: accountable for ensuring compliance of products and services with mandatory and regulatory requirements, control objectives in the risk and control framework, and technical currency (in line with published standards and guidelines).team management: manage a team, with accountability for the performance of the team activities and focuses on continuous improvement of the performance of the team from a productivity, service, quality, training and effectiveness perspective.cross-functional collaboration: works collaboratively and communicates persuasively, emphasizing teamwork, diversity, and knowledge-sharing both within hsbc.strategic thinking: promote sharing of best-practices whilst adopting a collaborative management approach to enhance employee engagement.results-driven: strong customer experience focus, accountable for ensuring products and services maintain compliance with mandatory and regulatory requirements and control objectives within the risk and control framework.operational excellence: accountable for the operational stability, integrity and availability of products and services supported by the team.agile methodologies: experience in supporting agile and devops methodologies.qualifications:">education: formal education and degree in it, information systems or it management or similar.technical skills: excellent knowledge of digital services in financial environment, general understanding of it software, hardware, networks and operations, programming experience to be able to effectively apply and guide in development and delivery.communication skills: good communication and interpersonal skills with the ability to produce clear and concise reports and communications to internal and external stakeholders.leadership skills: proven management skills and experience in various roles (e.g. technology and business) leading dynamic organization.competencies:">team management: managing and leading people to archive organizational objectives / strong customer experience focus.stakeholder management: ability to work effectively cross lines of business, vendors, providers, consultants, executive/senior management, and other functions/governance/steering committees.strategic thinking: promote sharing of best-practices whilst adopting a collaborative management approach to enhance employee engagement.results-driven: strong team-playing ability and being a positive cultural catalyst within the organization.languages:">english level: conversational advanced c1.about us:">we are an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment.">contact us:">please note that personal data held by the bank relating to employment applications will be used in accordance with our privacy statement, which is available on our website.