Expert services
our expert team designs, builds, manages and modernizes mission-critical technology systems relied on every day.
the expert role
key responsibilities
1. evaluate and diagnose end-to-end platform architecture.
2. analyze hardware, software, networks, middleware, interfaces, and critical applications.
3. review partitioning models, resource sharing, workloads, and historical performance data.
4. assess service configuration, processes, queues, batch jobs, security, and storage solutions.
identify failure points and risks
* detect availability risks, single points of failure, configuration or sizing issues, bottlenecks in batch or transactional processes, vulnerabilities in operating systems and applications, monitoring or alerting gaps, and evaluate failover, redundancy, replication, and disaster recovery schemes.
review operational practices
* validate existing operational procedures and controls.
* assess compliance with vendor standards and regulatory guidelines.
* review patching, upgrades, automation, and change management processes.
* analyze maintainability, observability, and operational maturity levels.
recommendations and improvement roadmap
* propose technical and organizational improvements based on official unisys standards, best practices in resilience, optimization of batch and transactional workloads, modernization of interfaces, communications, and security, and implementation of advanced monitoring and telemetry.
strategic support and guidance
* advise the technical team during improvement execution.
* recommend performance, availability, and security optimizations for the ecosystem.
* support modernization or integration processes with new platforms (api, microservices, middleware).
* suggest strategies to reduce operational risks and production outages.