Leadership opportunity
in this critical leadership role, you will be responsible for guiding a team of professionals to achieve exceptional results.
reporting directly to the manager, service delivery, you will be expected to demonstrate strong leadership skills, motivate your team, and ensure quality customer experiences.
a typical day involves coaching associates, managing multiple tasks, mentoring your team, utilizing industry-leading tools, and making a significant impact on business outcomes.
to succeed in this position, you will need excellent communication skills, the ability to prioritize tasks effectively, engage and support your team, demonstrate empathetic leadership, and have a customer-centric mindset.
requirements
* bachelor's degree or equivalent work experience required.
* proven leadership skills with experience in motivating teams to meet performance goals.
* excellent communication and interpersonal skills.
* ability to manage multiple tasks and prioritize effectively.
* strong problem-solving skills with a focus on customer satisfaction.
benefits
this is an exciting opportunity to join a dynamic team and contribute to our company's mission. As a leader, you will have access to ongoing training and development opportunities, as well as a competitive salary and benefits package.