Job title: international operations executive
about this role
we are seeking a highly skilled and experienced professional to fill the position of international operations executive. This is an exciting opportunity for individuals who possess strong leadership skills, excellent communication abilities, and a proven track record in managing international operations.
key responsibilities:
* to oversee the promotion and positioning of our brand and products, maintaining our image and ensuring it complies with our vision and values
* to develop country strategy, business plan, and set directions for the market in accordance with our corporate vision
* to establish marketing and sales strategies, operational plans, sops, product registrations, and ensure their effective implementation
* to manage office setup, warehouse establishment, market intelligence, recruitment, training of key staff, and distributors
* to monitor key personnel's performance according to agreed standards and take necessary actions to communicate, advise, and assist according to performance levels
* to ensure compliance with head office requirements such as report submissions and other matters from time to time
* to ensure the company operates within legality and conformity to established regulations
sales counter operations
* to oversee accurate release of requested products to dxn members
* to ensure daily inventory count of products and month-end stock take
* to maintain counter staff ability to respond to basic inquiries related to products and business customer service
* to create and maintain excellent relationships between dxn management and network members
* to ensure fast response to queries and complaints of members through walk-in, phone, and email
* to carry out monthly updates of distributors and leaders on all company activities, events, new products, promotions, and other undertakings
* to investigate preliminary cases/concerns and review incident reports for member inquiries and complaints
* to oversee proper documentation and recording of all products deliveries
marketing and training
* to organize events such as conferences, video conferences, seminars, receptions, exhibitions, product launches, and promotional events
* to contribute to sales increase through design, development, and implementation of market strategies
* to solve member inquiries and coordinate marketing materials
* to conduct market research and manage office budget
* to evaluate campaigns and promotions, monitor competitors, and organize mega events
* to provide face-to-face and online training to members to improve and achieve sales targets
* to maintain relationship between speakers and leaders and monitor progress during training
regulatory & compliance
* to oversee proper handling/documentation for product registration and monitoring strict compliance with authorities' norms
* to ensure quality assurance of physical checking of stocks received from malaysia and dxn mexico factory
* to communicate effectively with marketing departments on product regulatory compliances
human resource and admin
* to maintain and update files of all employees and control monthly requisition of office supplies
* to ensure timely staff payroll, attendance, and observe approved employees handbook
* to execute manpower recruitment and exit of employees and involve in monthly management meeting
* to review and evaluate employees annual performance appraisal and oversee cleanliness and building maintenance administration
documentation and implementation of sop
* to ensure entire business process of departments have been covered in documented sops
* to standardize all processes in operation and marketing
* to ensure sops follow preset format and guidelines with emphasis on quality
this position requires visa and passport, as well as ability to travel within and outside mexico