1 week ago be among the first 25 applicants
get ai-powered advice on this job and more exclusive features.
leading company in the automotive sector, committed to quality, innovation, and customer satisfaction. We are looking for your talent as:
customer service agent
requirements:
* engineering / bachelor's degree in administration
* minimum 2 years of experience in sales or logistics
* proficiency in ms office, especially excel
* basic knowledge of sap
* advanced english level (verifiable in the interview)
skills and abilities:
* responsible
* helpful
* team player
* proactive
* organized
* sense of urgency
* effective communication skills
* leadership qualities
* negotiation skills
responsibilities:
* manage and confirm receipt of purchase orders from customers, ensuring accuracy
* coordinate with production planning to ensure timely manufacturing of products
* prepare shipping documentation and ensure timely delivery
* coordinate logistics with internal departments and transportation providers
* ensure correct shipment sequencing per customer
* maintain effective communication with customers to address inquiries and requirements
* analyze raw material inventory to prevent shortages
* collaborate with quality department on issue resolution, manage credit notes, and coordinate returns
* issue invoices for shipments
* record invoices from suppliers
* manage and update customer web portals
* ensure receipt of payments from customers
* comply with safety, health, and environmental policies
we offer:
* 30 days bonus
* 80% vacation bonus
* 10% savings fund
* major medical insurance
* job stability
* uniforms
* transportation support (apodaca, san nicolás area)
seniority level:
* entry level
employment type:
* full-time
industry:
* manufacturing
referrals increase your chances of interviewing at hyundai steel mexico by 2x.
set up job alerts for roles like:
* customer service representative
* call center claims service representative
* agent, customer service (global network management center)
* customer service specialist - order management
we’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of ai.
#j-18808-ljbffr