Job overview
we are seeking an experienced system administrator to support our operations and growth. The successful candidate will be responsible for configuring, implementing, and maintaining servers, systems, and applications.
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key responsibilities:
* monitor and manage incoming support tickets, ensuring it systems operate as expected and end-user experience is optimal.
* manage vmware, linux, and microsoft windows systems in a production data environment.
* monitor and report operating system and application performance.
* ensure systems are properly backed up and restore testing is performed and logged.
* create and maintain necessary documentation on systems and processes.
* maintain/repair infrastructure components under it control in concert with vendors to provide 100% availability of service.
* recommend and implement changes supported by evidence collected from thorough performance analysis.
* implement automation for repetitive tasks where possible.
* recommend new technology to improve operations where appropriate.
requirements:
* bachelor's degree or equivalent work experience.
* 4+ years of microsoft windows and/or linux system administration including windows server versions since 2012.
* experience with active directory, group policy, and sql server.
* experience with data backup, data retention, and disaster recovery exercises.
* experience with vmware installation and maintenance.
* experience with iscsi san (pure) and/or dell/emc isilon storage a plus.
* experience in validated medical device or fda regulated operations a plus.
* knowledge of security frameworks such as nist, cis, and iso a plus.
preferred skills:
* task-oriented and required attention to detail.
* self-motivated and stays current with new technology.
* experience with an enterprise support ticketing system, servicenow experience a plus.
* ability to exercise good judgment in determining work and problem resolution priorities and approaches.
* experience with powershell scripting and infrastructure automation software and procedures.
* project management capabilities.
* ability to communicate clearly to understand and disseminate project requirements.
benefits:
* this role offers the opportunity to work on multiple concurrent projects and activities as both a lead and team member.
* domestic and global travel required – up to 20%.
additional requirements:
* must be able to lift and transfer up to 30 pounds.