Overview
job description
responsibilities
* perform customers’ quotes based on material availability, installed capacity, processes restrictions prior product knowledge to provide satisfactory delivery times.
* check that the client's requirements meet the guidelines established during the quoting process using electronic means oracle and ensuring compliance with delivery times.
* lead the daily demand loaded in the system and in process on the manufacturing area to plan the release of work orders considering material availability, installed capacity and system constraints, ensuring optimal flow units.
* transfer the daily manufacturing area using the oracle system to print work orders (travel travelers) for the start of production demands and keep control of the wip or units in process.
* monitor the orders processed through reports of the oracle system and electronic systems to ensure proper flow and avoid delays, providing feedback on order progress to customers.
* monitor expedited and urgent orders throughout the process with the aim of shipping them based on the customer request date.
* provide customer service with clear verbal and/or written communication to report situations that may affect the timely delivery of orders.
* maintain close communication with purchasing to address components missing for urgent orders, inform customers about updates, and advise on delays or early releases as applicable.
* participate in engineering changes, attend scheduled board communication progress, identify changes to part numbers in boms and new kits, and ensure activities keep the system updated.
* proactively develop procedures and process improvements to enhance customer satisfaction and optimize resources.
* prepare reports, metrics, and statistics to analyze content and facilitate decision-making.
* lead and control production master plans and establish links with central operations departments for capacity and material availability reviews.
* understand and coordinate the supply chain by collaborating with team members and using oracle to fulfill customer orders.
* align with safety policies, report risks immediately, and participate in actions to improve safety in the area of control.
* manage the resources assigned by the company to the department.
* take part in actions that help maintain the quality system.
* assist with any other activity related to the work as assigned.
who you are
* you evaluate the pros and cons, risks and benefits of different solution options.
* you build constructive relationships with people both similar and different to yourself.
* you quickly take decisive actions in changing, unexpected situations.
* you focus on priorities and set stretch goals.
* you understand the importance and interdependence of internal customer relationships.
* you balance planning with action.
* you prepare content for communication that is impactful.
* you make new connections and build links in other areas and teams.
* you will need to
* bachelor's degree in business and/or engineering or related field.
* 2 to 4 years related experience.
preferred qualifications that set you apart
* decision quality
* interpersonal savvy
* handles ambiguity
* customer focus
* collaborates
* plans and aligns
our offer to you
at emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams working together are key to driving growth and delivering business results.
we recognize the importance of employee wellbeing. We prioritize providing competitive benefits plans, a variety of medical insurance plans, an employee assistance program, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, vacation and holiday leave.
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