Join to apply for the director of wellness role at one&only palmilla
at one&only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn.
cradled on the cusp of the baja peninsula, one&only palmilla is a legendary retreat where the marvels of mexico come to life in ultimate style. The warm mexican charm is one of our most unique and valued assets. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.
director of wellness responsibilities
* oversee all operations of the spa to ensure an exceptional guest experience.
* manage the spa team, including therapists and support staff, maintaining high standards of service and quality.
* ensure the smooth daily functioning of the facility and compliance with health and safety regulations.
* develop and implement new treatments and services; promote a relaxing and welcoming environment.
* budgeting and financial management; drive sales and revenue growth.
* maintain cleanliness and ambiance; foster a culture of excellence and customer satisfaction.
* collaborate with marketing to promote the spa’s offerings and ensure the team is well-trained and motivated.
ideal candidate
* strong leadership skills with a passion for wellness and customer service.
* experience managing luxury or wellness facilities.
* proactive, detail-oriented, and committed to creating a tranquil and rejuvenating guest experience.
our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver amazing experiences and everlasting memories.
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