We are seeking a dynamic, results-driven web sales agent to join our commercial team. You will be the primary point of contact for our digital leads, converting online inquiries into closed sales.
key responsibilities:
* lead management:
promptly attend to and qualify prospects coming from our website, social media, and other digital platforms.
* technical consulting:
provide detailed information regarding our products, including dimensions, finishes, recommended uses, and inventory availability.
* quoting & follow-up:
prepare accurate price quotes and maintain consistent follow-up until the sale is finalised.
* sales logistics:
coordinate with the production and warehouse departments to verify lead times, stock levels, and material transfers between locations.
* client relations:
maintain professional and fluid communication with architects, designers, and end customers to ensure a premium buying experience.
requirements:
* digital skills:
proficiency in crm tools, whatsapp business, and professional email etiquette.
* communication:
exceptional writing and grammar skills are essential, with the ability to explain technical processes clearly.
* language:
professional english proficiency (capable of business conversations and professional writing).
* mindset:
proactive problem-solver with excellent time management skills and a focus on hitting targets.