Customer service representative
we make every day count by delivering exceptional customer experiences. Our customer service representatives are the face of our organization, ensuring seamless interactions with clients across various channels.
this role requires a unique blend of skills, including order processing, account management, and support for sales teams. You will be responsible for:
* processing orders and providing account management services to established customers.
* responding to phone and email inquiries from customers.
* providing inside support to external sales teams.
* credit and collections communication with customers as required.
to succeed in this role, you should have demonstrated success in handling multiple tasks simultaneously, attention to detail, and a commitment to excellence. A bachelor's degree in business or equivalent combination of education, training, and experience is preferred. Proficiency in english is also essential.
about this role
this position plays a critical role in driving business growth and customer satisfaction. As a customer service representative, you will have a direct impact on our sales, supply chain, and quality groups.
key responsibilities include:
1. processing and managing customer orders in a timely and efficient manner.
2. providing accurate and informative responses to customer inquiries.
3. supporting internal sales teams to drive revenue growth.
4. collaborating with colleagues to resolve customer issues and concerns.
if you possess excellent communication skills, a results-driven approach, and a passion for delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.