Job title: customer service representative
we are seeking a highly skilled and experienced customer service professional to join our team.
this role is responsible for providing exceptional customer service, handling customer inquiries, and resolving issues in a timely and professional manner.
* process orders and provide account management services to established customers.
* answer phone and email inquiries in a courteous and efficient manner.
* provide inside support to the sales team, ensuring seamless communication with external customers.
* handle credit and collections communication with customers, maintaining a positive and respectful tone at all times.
to succeed in this role, you will need:
* a bachelor's degree in business or equivalent combination of education and experience.
* experience working with sap is preferred.
* proficient in english, with excellent written and verbal communication skills.
* ability to work independently, prioritize tasks, and manage multiple projects simultaneously.
we offer a competitive salary, comprehensive benefits package, including medical, dental, and vision insurance. Additionally, we provide opportunities for professional growth and development, as well as a dynamic and supportive work environment.
requirements
education: bachelor's degree in business or equivalent combination of education and experience.
skills: excellent communication skills, both written and verbal; ability to work independently and prioritize tasks; experience working with sap is preferred.
language: proficient in english.
benefits: competitive salary, comprehensive benefits package, including medical, dental, and vision insurance; opportunities for professional growth and development.
why work with us
we offer a dynamic and supportive work environment, where you can grow and develop your skills. Our team is passionate about delivering exceptional customer service, and we are committed to making a positive impact in our community.