Position title: senior hr analyst – benefits/services / senior compensation & benefits specialist / senior benefits analyst / compensation & benefits coordinator
location: guadalajara, jalisco (méxico)
advanced english
summary:
lead and guide the mexico hr services & benefits team for mexico, ensuring the maintenance and effective update of the employee information in the internal and external systems & portals for the company. Assists employees with benefits enrollment & questions, verifies all insurance and external suppliers billing, and ensures compliance with required benefits notice. Operates as the subject matter expert and escalation point to resolve issues and continuously looks for improvements in operational processes and designs and implements those initiatives as well as conduct prioritization exercises with team members. Supervise the compliance with current legal regulations for pay and benefits and guarantee the correct execution of human resources administration processes.
major duties/responsibilities:
30%
oversee the correct management of hr data in our multiple systems, working with managers in business units, to ensure the accuracy of the information.
audit, conciliate and administer payments to suppliers from deductions to employees of the following benefits:
savings bank
pension plan
major medical expense insurance
restaurant coupons/ food coupons
stocks plan
20%
supervise the car allowance program, gasoline coupons, insurances and maintenances for all the mexico fleet.
10%
manage employee's questions and any request about their benefits through the askrh platform, as well keeping our sla's healthy within the target.
10%
communicate, manage, and administer benefits packages. Keep company's web site updated with information on benefits, policies, news and relevant announcements.
10%
lead the organization of committee meetings, ensuring compliance with the decision making of its members regarding modifications to investment funds held in addition to the situation of the savings bank.
10%
actuarial calculation, semi-annual report to assess the financial impact that the company will have due to potential terminations related to the retirement plan.
10%
organize mexico health week, benefits fair and/or hr initiatives.
minimum knowledge, skills and abilities required to successfully perform major duties/responsibilities:
processes of benefits and human resources.
knowledge of employee benefits and applicable laws.
hr systems administration (success factors / sap / service now).
knowledge in mexican labor law (lft), social security (imss), housing fund (fonacot), and other labor law appliable in mexico.
english proficiency (advance).
skills and abilities:
high level of integrity and ability to deal with confidential information.
strong knowledge of microsoft excel, microsoft word, successfactors and sap.
business and process knowledge and a commitment to continuous improvement.
independently execute responsibilities incorporating proactive analytical thinking.
strong customer service skills accompanied with excellent communication skills.
analysis and problem solving.
project management.
open and collaborative work style.
education:
bs degree on industrial relations / human resources / administration or related.
experience:
2-3 years in administration of benefits process of hr, hr systems.