Senior analyst, gbs - global transformation
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about the position
kraft heinz mexico is seeking a transition senior analyst.
you will play a critical role in enhancing business processes and driving operational efficiencies within our team.
this role involves conducting in-depth analysis, leading improvement projects, and providing strategic insights to support the organization's continuous improvement goals.
the ideal candidate will possess strong analytical skills, project management experience, and a deep understanding of process improvement methodologies.
project management
develop and deliver detailed transition plans with clear milestones and timelines, identifying interdependencies and in line with gbs transition methodology
ensure successful knowledge transfer and work-shadowing between the business and gbs
support the application of a continuous excellence culture and drive process stabilization & optimization
develop robust working relationships with key process owners across the business
regularly and effectively communicate project and team status throughout the organization levels on progress, issues, and opportunities
effective project documentation
deliver all transition projects and programme in line with methodology (managing risk, governance, quality assurance, issue resolution, reporting)
stakeholder management
build and maintain strong relationships with key stakeholders across the organization
communicate effectively with stakeholders to ensure alignment on process improvement goals and initiatives
gather and incorporate feedback from stakeholders to enhance process improvement efforts
process analysis and improvement
conduct comprehensive analyses of current business processes to identify inefficiencies and areas for enhancement
utilize process mapping tools to document existing workflows and recommend improvements
implement process improvement initiatives using methodologies such as lean, six sigma, or kaizen
data analysis and reporting
collect, analyze, and interpret data to identify trends, root causes, and opportunities for improvement
develop metrics and kpis to measure the effectiveness of process improvements
prepare and present detailed reports and dashboards on continuous improvement activities and outcomes
training and development
provide training and support to employees on process improvement tools and techniques
promote a culture of continuous improvement by sharing best practices and encouraging innovative thinking
mentor and guide junior analysts and team members on process improvement methodologies
qualifications
education
bachelor's degree in business administration, engineering, operations management, or a related field.
advanced degree preferred
experience
minimum of 3 years of experience in process improvement, business analysis, or a related role within a gbs or shared services environment
proven track record of successfully leading and implementing process improvement initiatives
skills and competencies
strong understanding of process improvement methodologies (lean, six sigma, kaizen, etc.)
excellent analytical and problem-solving skills
proficiency in data analysis and process mapping tools (e.g., excel, visio, minitab, tableau)
strong project management skills with the ability to manage multiple projects simultaneously
excellent communication and interpersonal skills
ability to work effectively in a cross-functional team environment
certification in lean six sigma (green belt or black belt) is highly desirable
location(s): mexico city - antara tower a - 5th floor - local office
kraft heinz is an equal opportunity employer – underrepresented ethnic minority groups/women/veterans/individuals with disabilities/sexual orientation/gender identity and other protected classes
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