Overview
if you're looking for a career where you can make a real impression, join our global service center (gsc)- hsbc and discover how valued you'll be.
we are currently seeking an experienced professional to join our team in the role of
manager financial crime - investigative reporting
role purpose
responsible for managing a team of investigators (generally between 8-12 investigators) tasked with conducting investigations in accordance with the investigative reporting instructions.
direct the teams to ensure processes are implemented in accordance with procedures and quality decisions and written products are produced in a timely manner.
main activities
effective and timely investigation into assigned cases in accordance with agreed standard for reporting requirements and service level agreements.
these cases may include:
cases generated by transaction monitoring systems, including the dra;
fc-unusual activity report raised from various parts of the bank, and referred, as appropriate, by triage to investigative reporting;
escalated cases identified by true matches to screening lists by name screening teams;
cross-border referrals; and
escalated cases from fraud operations.
ensure investigators perform, in line with the instructions, in order to identify any probable financial crime related issues, or mitigation of any financial crime risks.
ensure through manager review that high quality investigative assessments are made and high quality final products (investigation report or closing summaries) are prepared and the case file is populated with appropriate documentation.
ensure that the correct review recommendations are made as appropriate, which may include referral to the mlro or designated in-market investigators as to whether a suspicious activity report (sar) should be filed; referrals to other investigations teams (complex investigations or major investigations); or to seek advice from subject matter experts (e.g. Ab&c, sanctions advisory and tax transparency etc.), where appropriate.
ensure that appropriate referrals for action are identified and completed, including but not limited to recommendations for exit, and kyc/cdd refresh referrals.
ensure where appropriate, interaction with relevant stakeholders, including other investigations team as well as customer selection exit management (csem) secretariat or other representatives to manage financial crime risk is done in accordance with procedures.
provide information on completed investigations to senior management and other internal stakeholders for risk management, where appropriate.
deliver to team, post receipt from accredited trainers, training modules under the continuous training programme, for embedding.
lead on collaboration and provision of feedback, where appropriate, with/to transaction monitoring operations, fraud operations and name screening teams, where appropriate.
conduct regular team meetings and huddles with team as well as individual 1:1s sessions to cover performance, provide feedback and facilitate personal development planning.
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