Involves support in the reception of products and fulfillment of customer orders through operational processes, ensuring that customer material is in optimal condition at the required time.
general job description
under general guidance, the employee will:
1. provide efficient and safe delivery and pickup of packages.
2. check packages to ensure proper labeling, legality of content including weight and size, proper wrapping, insurance values, and special requirements for hazardous material shipments.
3. prepare necessary paperwork related to pickup and delivery, such as airway bills, delivery records, and vehicle condition reports, with neatness and accuracy.
4. seek additional business from current customers; if unsuccessful, pass leads to the sales manager.
5. inform station operations manager and sales of changes in customer or competitor efforts.
6. load company vehicles safely.
7. audit size and weight of packages and boxes, and sort accordingly.
8. ensure the use of safety equipment and full compliance with fedex safety policies, procedures, norms, rules, and practices.
9. operate company vehicles safely and perform basic maintenance (cleaning, washing, tire pressure checks, etc.).
10. support unloading of customer merchandise, either in bulk or on pallets, verifying quality and quantity, and palletizing when needed.
11. arrange products on racks using forklifts or skids (note: forklift operation requires certification).
12. fulfill physical orders using work tools such as handheld scanners and pcs (wms and/or excel).
13. perform value-added tasks such as product review, kit assembly, labeling, and packaging.
14. perform other duties as assigned.
minimum requirements
education: middle school degree or equivalent preferred.
skills: basic english skills.
experience: general knowledge of warehouse operations, packaging, and inventories. Experience operating ramp and warehouse equipment is preferred.
required skills: ability to lift 55 lbs. (25 kg) and maneuver packages up to 150 lbs. (68 kg) with appropriate equipment. Ability to work variable shifts. Vehicle maintenance knowledge and power/hand tool experience are a plus. Successful completion of basic skills test sections (reading, map reading, sorting, math). Attention to detail, planning, organizing, problem-solving, and teamwork skills.
company overview
fedex is recognized globally as a leading company, known for innovation, workplace excellence, and social responsibility. Our awards include:
* 2020 fortune’s world most admired companies (14th)
* 2019 fortune’s best places to work (15th)
* 2019 forbes’s “best employers for diversity”
* 2020 gptw’s best workplaces in latin america (24th)
* 18 consecutive years in gptw ranking for fedex mexico
* cemefi certification for social responsibility
* sustainable energy certification for efficiency improvements
* recognition as a top employer in uruguay and chile
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