E-commerce & b2b specialist / passport globalplease watch this 2-minute video first: full time / remote compensation: usd $1,800 -- $2,083 per month (based on experience) benefits: 13 days of paid vacation / 5 paid sick days / 11 floating holidays per year option to purchase 761 shares must-haves based in mexico, colombia, or ecuador fluent english (written & spoken) 2-3 years of experience in ecommerce and/or logistics operations required working hours: 8-hour shift within 8:00 am to 6:00 pm us time zones (eastern, central, mountain, or pacific) contract type: independent contractor (you will be responsible for your own taxes and benefits). Equipment: you need to provide your own computer equipment and internet. Passport global / / at passport, we empower brands to reach their global potential by delivering the #1 international solutions for direct-to-consumer businesses. What sets us apart is our expertise in international shipping—enabling brands like carpe, oneskin, rhode, goruck, and wildflower cases to scale globally with ease. Our extensive network, in-house team of logistics and ecommerce experts, integrations with shopify and other ecommerce platforms, and user-friendly portal make us the trusted partner for growth-focused brands looking to expand internationally and create seamless cross-border experiences. About the role as an e-commerce & b2b specialist, you'll play a critical role in managing marketplace operations and fulfillment services for international brands expanding globally. You'll work with amazon marketplaces across multiple regions, coordinate with 3pl partners worldwide, and ensure inventory health and compliance for our clients. This role combines marketplace management, logistics coordination, and b2b operations—helping brands like hexclad maintain strong performance across uk, eu, australia, mexico, canada, and us markets. You'll follow established processes while having the autonomy to solve complex cross-border fulfillment challenges. What you'll do manage amazon seller central accounts across multiple international marketplaces (uk, eu, australia, mexico, canada, us) monitor and maintain marketplace health metrics, inventory levels, and account performance kpis create and manage amazon restocks, inbound shipments, and fba inventory planning coordinate with 3pl partners across different regions for inbound/outbound operations and special projects handle b2b shipments to amazon and other marketplace vendors track freight shipments and coordinate with manufacturers, customs brokers, and logistics partners ensure compliance with regional marketplace requirements and merchant of record responsibilities troubleshoot inventory discrepancies, shipment issues, and marketplace account problems maintain accurate documentation and reporting on inventory movements and fulfillment operations collaborate with internal teams on cross-training for freight and 3pl operations as needed communicate effectively across time zones with partners in us, latin america, europe, and australia identify process improvements and contribute to operational efficiency initiatives about you you have 2-3 years of experience in ecommerce and/or logistics operations (experience with amazon seller central, marketplaces, or fulfillment operations highly preferred) you understand marketplace kpis, inventory management, and fulfillment processes you're comfortable navigating multiple systems and platforms simultaneously (amazon, 3pl portals, freight tracking) you communicate clearly and professionally in written and verbal english you're highly organized and can manage multiple clients and projects at once you're detail-oriented and catch errors before they become bigger problems you can work independently while knowing when to escalate complex issues you're proactive in solving problems and don't wait for issues to escalate you're comfortable with ambiguity and evolving processes in a fast-paced startup environment you have strong analytical skills and can interpret data to make informed decisions you thrive in a collaborative environment and work well across different teams and time zones why join the team? You'll be part of a rapidly growing operations team that has expanded from 3 to 8 people in just one year. You'll work directly with international brands, gaining exposure to cross-border ecommerce at scale. This role offers significant learning opportunities across freight, 3pl operations, marketplace management, and international expansion—with clear paths for growth as the business continues scaling. You'll collaborate with a hardworking, supportive team spanning multiple countries and bring real impact to brands expanding their global reach. Application process once you apply, you'll receive a 26-minute testgorilla assessment to evaluate your problem-solving skills if you score well, i'll invite you to a video interview, and afterward we'll share personalized feedback from the conversation after the interview, you'll complete a take-home practical exercise final step: you'll meet with the hiring manager