Description
as part of the corporate it team you will be involved in global activities such as:
o maintenace activities of the network infrastructure, on-premises datacenter, telecom systems, ensuring reliable, secure and cost effective delivery of services to the business
o new corporate it initiatives and projects,
o evaluating new technologies and defining architectures and it standards
you will be responsible for the helpdesk teams activities in america
supervisor e location
ü corporate technology, infrastructure & cybersecurity senior manager
ü full smart working or at the mexican gualapack site; required to travel occasionally to the facilities based in america
main responsibilities
ü overseeing assigned projects, coordinating internal resources and external consultants, ensure they are completed on time and within budget.
Ü help defining technical requirements for new hardware and software
ü coordinate local helpdesk teams, in america, to troubleshoot and resolve technical issues when they arise.
Ü support international plants (mainly in america) to troubleshoot and resolve technical issues when they arise.
Ü monitoring systems in the existing global network, ensuring efficient operation
ü implementing best practices to guarantee system security
ü anticipating potential issues or bottlenecks and identifying possible solutions.
Ü stay up to date on technology developments and propose innovative solutions using knowledge of a wide range of available technologies
ü installing and configuring operating systems and application software.
Ü help in designing the global network architectures, system improvements and defining it standards
ü communicating effectively with the headquartered team
required skills and education
ü bachelor’s degree in computer science, information systems, engineering or related field.
At least five years of experience in administration of:
· complex wan network infrastructure and routing protocols
· server and infrastructure equipment
deep knowledge and experience in installing, configuring and troubleshooting the following systems:
· vmware based virtualization
· microsoft windows (client and server)
deep knowledge and expertise in
· best practices and it tools to monitor, manage and guarantee high cyber security level
· active directory and gpo
project management
ü ability to work under stress, meeting assigned deadlines
ü proactive approach
ü ability to work independently but as part of an international team
ü strong analytical and problem-solving skills
ü willingness to travel
ü good communication skills (written, verbal, and face-to-face). Excellent english is mandatory
ü strong interpersonal skills to interact with different teams
optional skills
ü office 365, sharepoint online
ü sql server
ü aws management
ü veeam backup software knowledge
ü fortinet network equipment
ü linux
ü telecom system & voip competences