Collections agent – logistics company
collections agent job summary in monterrey, nl. This is a full-time collections agent position that offers a monthly salary of $20,000 mxn, with benefits including life insurance, meal vouchers, and potential performance bonuses. The work schedule includes weekends and is an 8‑hour shift.
responsibilities
* review assigned accounts for collection efforts.
* make professional outbound calls to collect payments while maintaining good customer relations.
* resolve customer billing issues and reduce account delinquency by ensuring proper application of payments.
* collect payments according to due dates.
* identify reasons for account delinquency and discuss them with account managers.
* monitor assigned accounts and collection reports.
* follow up on payment arrangements.
* send emails to encourage payment on delinquent accounts.
* assist with month‑end closings and annual financial audits.
* complete all tasks accurately and on time.
* perform other assigned duties.
qualifications
* bilingual in english and spanish.
* enthusiastic, persistent, and confident personality.
* proficiency with computers and relevant software.
* excellent organizational and time‑management skills.
* strong communication and problem‑solving abilities.
* detail‑oriented and able to multi‑task.
* bachelor's degree in business administration, accounting, or a related field.
* at least 2 years of experience in accounts receivable, debt solutions, or payment solutions (preferred: experience with mcleod software).
* minimum education: licenciatura.
* 2 years of experience.
* english language proficiency.
* keywords: demostrador, feriante, viajante, agent, representative, agente, representante, logística.
location
torre banregio, 5to piso, monterrey, nl.
salary & benefits
salary: $20,000 mxn per month plus performance‑based bonus.
benefits: above‑law benefits, private medical insurance, and grocery vouchers.
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