Full time representative, reservations sales - mexico mty view profile
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full time representative, reservations sales - mexico mty posting start date: 12/9/25
location: tamayo 100 res office (mty-resc)
cities: monterrey - mexico
requisition id: 82736
must be in possession of valid documentation to live and work in mexico at the time of applying to this position.
intro
are you ready to explore a world of possibilities, both at work and during your time off? Join our american airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!
why you'll love this job
the reservations sales representative sells american airlines service to prospective customers by answering incoming calls and assisting customers in reaching satisfactory solutions to their travel needs.
what you'll do
* apply sales techniques, while providing scheduling, fare and flight information to our customers in a manner that meets the basic training and normal call guidelines
* representatives are cross-trained to process domestic/international sales calls, including aadvantage products
* must display a high level of professionalism, friendliness and composure when dealing with customer including the ability to interpret and resolve customer needs
* in addition, the sales and service representatives will respond to caller inquiries in our non-airline related ventures as call volumes dictate
* all functions are performed within certain time constraints that are based on the average talk and work times of fellow employees.
all you'll need for success
minimum qualifications- education & prior job experience
* high school diploma
* ability to work a variety of shifts assigned by seniority, according to operational needs
* ability to read, write, fluently speak and understand the native and the english languagesatisfactory attendance required
* public communication skills, required
* operation of computer terminal and standard pc keyboard required
* minimum 25-49 wpm typing requirement
what you'll get
feel free to take advantage of all that american airlines has to offer:
* travel perks: ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
* health benefits: on day one, you’ll have access to your health benefits to help you stay well.
* wellness programs: we want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
* additional benefits: other great benefits include our employee assistance program, pet insurance and discounts on hotels, cars, cruises and more
feel free to be yourself at american
from the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at american airlines. Our 20+ employee business resource groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.
are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at american.
cities : monterrey - mexico
requisition id : 82736
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discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status. We support and obey laws that prohibit discrimination everywhere we do business. American airlines, inc fully considers all qualified applicants including those with a criminal history. ©2025, american airlines, inc.
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