Overviewit network & systems engineer role at n.s. International, ltd.reports toit service delivery manager (dotted to it infrastructure and security manager)responsibilitiesimplement and maintain network security measures, including firewalls, intrusion detection systems, vpns, mfa, and data protection strategies to prevent and detect unauthorized access and cyber threats.investigate, assist with design, and coordinate the implementation of monitoring, maintenance, integration, and automation processes for server, storage, and network infrastructure to ensure reliability and availability.collaborate with regional it teams, nsna internal departments, external vendors, and stakeholders to analyze requirements and recommend security measures and solutions aligned with it strategy.contribute to the development and testing of disaster recovery plans to enable rapid recovery of it services after major incidents.provide guidelines and assist enterprise systems administrators in troubleshooting complex issues, performing maintenance and upgrades, and supporting end-users with escalated tickets.participate in incident response activities to identify, contain, and remediate security incidents and system outages.assist the it service delivery team as an escalation point for technical support, user access management, and guidance for supporting applications such as m365, sharepoint, and other line-of-business applications as required.maintain accurate records of system configurations and changes, ensuring consistency and compliance with configuration and change management standards.ensure infrastructure systems comply with iso 27001 and tisax controls, and participate in continuous improvement activities involving policies, procedures, and user guide development to ensure standardization.stay up to date with and investigate new developments and trends in technology solutions related to infrastructure and cybersecurity.knowledge, experience, educationeducation: bachelor's degree in information technology, computer science, or a related field.7+ years of experience in it with 3-5 years in it infrastructure, network security, or a related field.proven experience in implementing and managing network security measures, including firewalls, intrusion detection systems, vpns, mfa, and data protection strategies.hands-on experience with server, storage, and network infrastructure monitoring, maintenance, integration, and automation processes.experience in developing and testing disaster recovery plans and participating in incident response activities.experience with hypervisor and vdi solutions in a hybrid cloud environment, including deployment, management, and troubleshooting.strong knowledge of cybersecurity standards and itil best practices.proficiency in managing and troubleshooting complex it systems, including servers, storage, and networks.familiarity with iso 27001 and tisax controls and compliance requirements.expertise in supporting applications such as m365, sharepoint, and other line-of-business applications.technical proficiency in hypervisor technologies (e.g., vmware, hyper-v) and vdi solutions (e.g., citrix, vmware horizon).technical leadership: able to serve as the subject matter expert in this field and motivate the organization, enforce product technical excellence, and sponsor innovation.relevant cisco, vmware, microsoft, or other certifications preferred.observes, understands, and applies applicable company iso/tisax/iatf certification standards related to the role and organizational impact.
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