At one&only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth.
located at the heart of los cabos, mexico. We approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.
with stunning resorts located across the globe and exciting expansion planned, kerzner international currently has a fantastic opportunity for a director of wellness to join the one&only palmilla family.
the director of wellness is responsible for overseeing all operations of the spa to ensure an exceptional guest experience. This role involves managing the spa team, including therapists and support staff, maintaining high standards of service and quality, and ensuring the smooth daily functioning of the facility. The director will develop and implement new treatments and services, promote a relaxing and welcoming environment, and ensure compliance with health and safety regulations.
key responsibilities include budgeting and financial management, driving sales and revenue growth, maintaining cleanliness and ambiance, and fostering a culture of excellence and customer satisfaction. The director will also collaborate with marketing to promote the spa’s offerings and ensure the team is well-trained and motivated.
the ideal candidate will have strong leadership skills, a passion for wellness and customer service, and experience in managing luxury or wellness facilities. They should be proactive, detail-oriented, and committed to creating a tranquil and rejuvenating experience for all guests.
suitable candidate will be reporting directly to the resort manager .
at one&only creating joy is at the forefront of everything we do. If you are the one to make every detail count & are bold to go beyond the obvious in every task assigned with positive energy & have the passion to make it happen, then we are looking for you.
our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver amazing experiences and everlasting memories.