Job description: about ets:ets is a global education and talent solutions organization enabling lifelong learners worldwide to be future-ready. For more than 75 years, we've been advancing the science of measurement to build benchmarks for fair and valid skill assessment across cultures and borders. Our worldwide impact extends through our renowned assessments including toefl, toeic, gre and praxis tests, serving millions of learners in more than 200 countries and territories. Through strategic acquisitions, we've expanded our global capabilities: psi strengthens our workforce assessment solutions, while edusoft, kira talent, pipplet, vericant, and wheebox enhance our educational technology and assessment platforms across critical markets worldwide.through ets research institute and ets solutions, we're partnering with educational institutions, governments, and organizations globally to promote skill proficiency, empower upward mobility, and unlock opportunities for everyone, everywhere. With offices and partners across asia, europe, the middle east, africa, and the americas, we deliver nearly 50 million tests annually. Join us in our journey of measuring progress to power human progress worldwide.position summarythe director, channel management directs the work of individuals and teams who have channel management accountabilities and has responsibility for client relations across an entire market/regional segment or large client with several contracts. This role is responsible for a significant piece of ets' lrop (long range operating plans) strategy. Additionally, the incumbent directs the activities of an entire function or multiple functions through other managers and senior professionals and interprets strategy for organizational execution.primary responsibilitiesclient relationship managementcreate, interpret and execute strategic vision for client relationshipsdirect activities of the entire line and across ets to ensure consistent one voice of ets to clientcoach ets matrix team to ensure a clear set of client expectations in regard to contract scope, schedules, deliverablesnurture and maintain strong relationships with existing channel partners, providing necessary support and resources to maximize their performancecontract management/change requestsaccountable for managing contract negotiations and agreements with support from general counsel and finance as neededensure contracts stipulate on-time payments of receivablesset and achieve sales targets and kpis for the channel, monitoring performance and making data-driven decisions to improve resultsmanage and organize toefl presence at partner conferences and events in the regionbusiness developmentmaintain, cultivate and grow client/market relationships and or business partnershipsrepresent ets to institutional and government constituentsfinancial managementinfluence and significantly contributes to rfp processactively work to ensure lrop margins are metactively work to ensure advantageous cashflow agreementsdevelop and manage budgets for channel initiatives and promotional activitiesadhere to ethical standards and comply with the laws and regulations applicable to your job functionli-sl1li-remoteexperience and skills:education and experiencebachelor's degree requiredmba, ph.d or advanced degree in education, education measurement, or product content is preferred.7+ years working in client/constituent organizationexperience in account management in publishing, education-related fields, sales & marketing, business developmentets is mission driven and action orientedwe are passionate about hiring innovative thinkers who believe in the promise of education and lifelong learning.we are energized by cultivating growth, innovation, and continuous transformation for the next generation of rising professionals as leaders. Â in support of this ets offers multiple business resource groups (brg) for you to learn and advance your career growthas a not-for-profit organization we will encourage you to lean in to your passion for volunteering. Â at ets you may qualify for up to an additional 8 hours of pto for volunteer work on causes that are important to youets is an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, or any other characteristic protected by law. We believe in creating a work environment where all individuals are treated with respect and dignity.from: ets gcc