'm looking for a full-time insurance customer service & policy cancellation specialist with prior insurance experience to handle client calls and policy cancellations. This role pays $5–$10/hour ($800–$1,600/month). About the role: this company is an insurance-focused agency that helps clients manage and transition their policies, and they are looking to bring on a insurance customer service & policy cancellation specialist to help with policy cancellations and client communication. The primary responsibility is calling insurance providers and assisting clients in canceling existing policies, so prior hands-on experience with insurance and cancellation processes is required. This is a full-time, phone-heavy role working 9am–5pm eastern time. You will be on calls most of the day handling cancellations, supporting clients, and ensuring all policies are properly processed before billing cycles.responsibilities: call insurance providers to cancel client policies guide clients through policy cancellation calls handle inbound insurance-related inquiries follow up before client billing draft dates log call details and policy updatestools you will be using: dialer system for outbound calls crm for client records google sheets for tracking data voip system for phone communication email for client coordination