About reboot monkey
reboot monkey is a global leader in data center services, operating in 166 countries and over 2,300 cities worldwide. Our mission: "3 engineers within 1 hour of every data center globally."
the role
we're looking for a skilled data center technician in celaya, mexico to provide on-site technical support at local data center facilities.
key responsibilities
* remote hands & smart hands support (cabling, power cycling, hardware swaps)
* server rack installation and decommissioning
* cross-connect and patch panel management
* hardware troubleshooting and diagnostics
* visual inspections and inventory audits
* escort and access coordination for client visits
* emergency response and on-call availability
requirements
* hands-on experience with data center infrastructure
* knowledge of server hardware, networking, and cabling standards
* reliable transportation and proximity to local data centers
* strong communication skills in english
* ability to lift 25kg+ equipment
* flexible availability including weekends/holidays for urgent requests
nice to have
* certifications: comptia server+, network+, cdcp, ccna
* experience at major dc providers (equinix, digital realty, ntt, cyrusone)
* structured cabling expertise (fiber, cat6, dac)
* data center or it infrastructure experience
* server hardware and networking knowledge
* reliable and professional with strong communication
* proximity to local data center facilities
* flexible schedule for on-call/emergency work