Site reliability engineer (senior) id35139
full time | agileengine | mexico
posted on 04/24/2025
job information
city puebla (heroica puebla)
state/province puebla
72000
it services
job description
agileengine is one of the inc. 5000 fastest-growing companies in the us and a top-3 ranked dev shop according to clutch. We create award-winning custom software solutions that help companies across 15+ industries change the lives of millions.
if you like a challenging environment where you’re working with the best and are encouraged to learn and experiment every day, there’s no better place - guaranteed! :)
responsibilities
* operate and support cloud infrastructure hosted on aws (ec2, s3, networking, security).
* support deployments across staging and production environments.
* maintain and improve ci/cd pipelines using gitlab .
* manage infrastructure as code using terraform .
* configure and manage containerized workloads with docker and kubernetes .
* support customer-facing ehr integrations, including vpn setup, sftp configuration (aws transfer family), and mirth-to-iris migrations (training provided).
* participate in incident detection, diagnosis, resolution, and post-mortem processes.
* monitor systems and respond to alerts using observability tools (e.g., new relic, wavefront).
* collaborate with software engineering, qa, and devops teams.
* participate in on-call rotation with a global team.
* ensure all infrastructure activities comply with hipaa and gdpr regulations.
must haves
* 5+ years of experience in sre, devops, or infrastructure roles .
* experience with aws infrastructure and related services.
* strong understanding of vpn tunneling, sftp configuration, and basic networking .
* hands-on experience with terraform, gitlab pipelines, docker, and kubernetes .
* familiarity with scripting languages (e.g., bash, python).
* excellent communication and collaboration skills within distributed teams.
* proactive mindset with ownership and accountability.
* comfortable with incident response and alerting systems.
* willing to collaborate with customer it contacts for ehr tasks.
* proven ability to operate autonomously and mentor others.
* work a panama schedule with 8-hour shifts and participate in on-call duties 2–3 days per week, including every other weekend.
nice to haves
* familiarity with mirth and iris .
* experience with tools like bitbucket, codefresh, or ansible .
* background in healthcare, life sciences, or regulated industries.
* knowledge of infrastructure security best practices.
the benefits of joining us
* professional growth: mentorship, techtalks, and growth roadmaps.
* competitive compensation: usd-based salary, education, fitness, and team activity budgets.
* exciting projects: modern solutions for fortune 500 clients and top brands.
* flextime: flexible schedule with options for remote or in-office work.
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