Job Title:
Compliance Officer
Location:
Remote (Mexico)
Department:
Safety, Risk, Security & Compliance
Employment Type : Full-Time Contractor
About Muvr
Muvr is an innovative logistics and marketplace platform connecting customers with reliable movers and delivery professionals for everything from same-day deliveries to full-service relocations — think Uber or Grab, but for logistics. As we scale operations across new cities and high-volume use cases, we're investing in world-class safety, security, and compliance systems to protect users, drivers, and the company.
About the Role
We're hiring a mission-critical Compliance Officer to lead the design, implementation, and ongoing management of Muvr's compliance, safety, insurance, and security standards. You'll work across departments (product, legal, operations, engineering) to maintain platform integrity, mitigate risk, and proactively identify vulnerabilities — all while using AI and automation to increase efficiency and reduce manual oversight.
This is a high-impact role requiring a strong understanding of operational risk, logistics safety, legal compliance, digital security, and customer protection in a fast-moving environment.
Key Responsibilities
Develop and manage company-wide compliance frameworks covering:
Operational safety (e.g., driver conduct, delivery standards, incident reporting)
Data privacy and protection (GDPR, local laws)
Regulatory logistics and transport laws (city/state/national)
Platform security and internal access control (in partnership with Security/DevOps)
Insurance claims, dispute handling, and liability review
Implement and refine internal audit processes to monitor:
Onboarding, background checks, service-level compliance
Booking flows, payments, communications, and data logs
Incident response, safety violations, and customer complaints
Oversee insurance processes, documentation, and compliance with underwriters, including:
Claims tracking and coordination
Internal investigations
Support for policy renewals and coverage audits
Collaborate with Security Engineers to:
Define RBAC (role-based access control) protocols
Monitor audit logs and suspicious platform activity
Implement tools for real-time risk alerts and anomaly detection
Use AI-powered tools to:
Automate compliance workflows and risk scoring
Generate compliance reports and dashboards
Flag irregularities in behavior, access, or transaction patterns
Lead compliance training and enablement for internal teams, partners, and drivers using AI-assisted LMS, policy quizzes, and scenario walkthroughs
Maintain up-to-date documentation, policies, and enforcement logs — ensuring historical traceability and real-time visibility
Work cross-functionally with Legal, Insurance Partners, Security, Ops, and Support to align compliance programs with business operations
Qualifications
3–5+ years experience in Compliance, Risk, Security, or Safety roles in a high-growth environment (logistics, marketplaces, tech, fintech, or transport a plus)
Deep understanding of operational compliance, platform safety, data governance, and fraud mitigation
Familiarity with tools like Vanta, Drata, GRC software, or AI-driven compliance dashboards
Strong grasp of digital security practices, RBAC principles, and internal control systems
Experience working with insurance vendors, claims management, and loss prevention
Excellent communication, documentation, and stakeholder management skills
Comfortable working cross-functionally with Legal, Product, Ops, Security, and Engineering
Proficient with project management and documentation tools (ClickUp, Google Workspace, Notion, etc.)
Bonus Points
Experience with AI tools for workflow automation, anomaly detection, or documentation (e.g., GPT, Codium, Aider, or similar)
Background in transport/logistics platforms or B2C marketplaces with regulatory exposure
Familiarity with audit standards such as SOC 2, ISO 27001, or PCI-DSS
Why Join Muvr?
Build the safety and compliance engine behind a high-growth, tech-enabled logistics platform
Work with top-tier teams across engineering, operations, and legal
Leverage AI and automation to modernize risk, compliance, and security at scale
Own a mission-critical function that protects users, ensures trust, and drives platform integrity
Fully remote, high-autonomy culture with clear goals and a strong sense of purpose
📌 Compliance Officer
🏢 Muvr
📍 Tuxtla Gutiérrez