Responsibilities
* provide clinical support to customers and salesforce on clinical products and services.
* call on potential and existing clinical customers within assigned territory (independently and in collaboration with medline salesforce) to expand and retain business.
* partner with sales force on product conversions and implementations. Assist sales in their territories as needed at the local and national/corporate account level.
* complete basic discovery assessments and data analysis; identify problem areas and recommend changes and solutions. Develop customer growth and retention service proposals through consultation and relationship building with key accounts.
* conduct quality investigations, waste assessments, clinical review & observations to improve practice and make best practice recommendations. Conduct clinical and utilization reviews to identify waste, standardization opportunities and clinical practice adjustments for specialty area programs.
* engage in professional organizations; attend national, regional, and local industry events.
minimum job requirements
* education: per certification requirements.
* work experience: at least 3 years of clinical experience (patient care, education, or medical sales/support).
* knowledge, skills & abilities:
o experience analyzing and reporting data to identify issues, trends, or exceptions and drive improvement of results.
o experience prioritizing workload and scheduling effectively to meet deadlines.
o experience developing and delivering presentations to various audience levels within and external to an organization.
o proficient in microsoft word, excel, powerpoint.
* travel: position requires travel (by air/auto) up to 30% of the time for business purposes (within and out of state).
* environment: office setting and medical facilities.
* work hours: may require non-traditional work hours during in‑services (e.g., weekends, multiple work shifts).
all duties and requirements are subject to possible modification to reasonably accommodate individuals with disabilities. This position description may not list all duties performed by an employee; additional job‑related instructions or duties may be requested by supervisors or managers.
medline industries, lp is an equal opportunity employer. Medline evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, disability/handicap status or any other legally protected characteristic.
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