Job title: technical support specialist
we are seeking an experienced technical support specialist to join our team. This role involves ensuring the operability of communication systems and providing personalized customer support.
responsibilities:
* perform routine maintenance tasks on radio communication systems.
* configure software on servers for radio and dispatch system management.
* provide timely and effective technical support to clients.
* prepare detailed records of activities performed.
* develop training programs to enhance the use of communication products and software.
requirements:
* relevant degree or certification in electronics, it, or telecommunications.
* minimum 3-5 years' experience in radio maintenance.
* excellent communication and problem-solving skills.
preferred qualifications:
* prior experience with equipment from leading manufacturers.
this is a fantastic opportunity to work with cutting-edge technology and make a real difference in the lives of our customers.