Job overview
we are seeking a skilled business analyst to support customer implementations by translating business requirements into scalable integration solutions.
this role is instrumental in ensuring seamless data flow between our platform and customer systems to drive successful go-lives.
the ideal candidate has strong analytical skills, is comfortable working across systems and data formats, and thrives in a fast-paced environment.
about the role
as a business analyst - integrations, you will play a critical role in delivering seamless data integrations between our platform and customer systems (e.g., erps, plms, compliance tools) using an ipaas solution.
you will collaborate with internal implementation teams, integration engineers, and customer stakeholders to gather requirements, define data flows, and support testing and go-live processes.
key responsibilities
* collaborate with implementation consultants and customers to gather and document integration requirements
* define integration use cases, data mappings, transformation rules, and system endpoints
* translate requirements into technical specifications
* configure and support integration workflows in the ipaas tool
* assist with testing, validation, troubleshooting, and deployment of integration solutions
* monitor integration performance and assist with issue resolution during hypercare and post-go-live support
* maintain documentation and knowledge base for repeatable integrations
* continuously identify opportunities to standardize and templatize integration approaches
qualifications
* 3+ years of experience in a technical business analyst, technical consultant or implementation analyst role, preferably in saas or enterprise software
* strong understanding of system integrations, apis, data formats (json, xml, csv), and workflows
* experience with using postman
* experience with ipaas tools (e.g., boomi, workato, tray.io, mulesoft, jitterbit, etc.) is highly preferred
* knowledge of the force.com platform (salesforce) is a plus
* excellent written and verbal english communication skills
* strong documentation, problem-solving, and customer-facing skills
* ability to work independently and flexibly in a remote, cross-functional, and fast-paced environment
benefits
this role offers a unique opportunity to work on complex integration projects, collaborate with cross-functional teams, and make a significant impact on customer success.
as a business analyst - integrations, you will have the chance to develop your skills in integration technologies, api design, and data management.
you will also have the opportunity to contribute to the development of our integration platform and services.
others
the ideal candidate is passionate about delivering high-quality results, enjoys working in a collaborative environment, and is committed to continuous learning and professional growth.
if you are a detail-oriented, proactive, and strategic thinker with excellent communication skills, we encourage you to apply for this exciting opportunity.