Resort manager opportunity
we are seeking a seasoned and accomplished resort manager to lead our luxury resort in los cabos, mexico.
the ideal candidate will possess excellent leadership skills, with the ability to drive both guest satisfaction and financial results. A strong background in revenue optimization and cost management is essential.
key responsibilities:
* leadership and strategy: define and execute the resort's long-term vision, aligning with our mission and objectives. Lead with purpose, innovation, and an entrepreneurial spirit.
* guest experience: uphold our reputation as a premier lifestyle/luxury destination by ensuring every guest experience is seamless, personalized, and memorable.
* operational excellence: oversee all day-to-day operations, including front office, housekeeping, food & beverage, spa and wellness, and recreational facilities. Ensure optimal efficiency and resource utilization.
* financial management: develop and manage the annual budget. Monitor performance against financial goals, identify opportunities for growth, and implement strategies that maximize profitability.
* team leadership: recruit, mentor, and empower a high-performing leadership team and staff. Foster a culture of collaboration, innovation, and career development.
* sales & marketing partnership: collaborate with commercial teams to drive occupancy, elevate brand visibility, and attract high-value clientele through creative sales and marketing strategies.
* health, safety & compliance: ensure adherence to local laws, health and safety regulations, and environmental standards. Lead with accountability during crisis management and emergency situations.
* stakeholder engagement: cultivate strong relationships with owners, investors, homeowners associations, local authorities, and community partners. Represent the resort at industry events and public forums.
required qualifications:
* bachelor's degree in hospitality management or related field.
* minimum 10 years of executive-level leadership experience in luxury resorts or hotels.
* proven success in driving both guest satisfaction and financial results at the highest service levels.
* strong financial acumen with expertise in revenue optimization and cost management.
* exceptional leadership, communication, and interpersonal skills.
* demonstrated ability to create and sustain a strong organizational culture.
* fluency in english and spanish required; additional languages a plus.
* experience working with homeowners associations required.
* ability to thrive in a fast-paced, dynamic environment and adapt to evolving business needs.
* flexibility to travel as necessary.
our resort offers a unique opportunity to join a dynamic team and contribute to creating unforgettable guest experiences.