Job overview
this role is responsible for managing post-sales customer relationships and ensuring the delivery of accurate services.
about the position
* drive business retention and revenue growth through proactive engagement.
* work within a dynamic it environment.
the ideal candidate will have 2-5 years of experience in account management or sales, with bilingual communication skills in english and spanish. Key responsibilities include driving customer satisfaction, improving service quality, and maintaining strong relationships with customers.
key skills:
* excellent communication and interpersonal skills.
* ability to work in a fast-paced environment and adapt to changing priorities.
* strong analytical and problem-solving skills.
what we offer:
* a dynamic and supportive work environment.
* opportunities for professional growth and development.
* a competitive compensation package.
why this role matters:
* contributes to the success of our organization by driving customer satisfaction and revenue growth.
* enhances the reputation of our organization through excellent service delivery.