*_ objectives/purpose _*
the icss operations transformation lead & program manager is a senior management position tasked with leading strategic icss initiatives to drive transformational change across the organization. This role involves overseeing and synchronizing multiple high-impact projects, ensuring they align with overarching business objectives and resource optimization. The responsibilities encompass strategic project management, transformational leadership, and operational excellence, with a significant focus on leveraging operational metrics and maintaining adherence to governance structures and timelines:
- lead icss initiatives and drive transformational change within the organization.
- oversee multiple interconnected projects, ensuring alignment with business goals and optimizing resource utilization.
- serve as a seasoned leader with a proven track record in managing complex programs.
- foster a culture of continuous improvement and innovation.
*_ accountabilities_*
*project management*
- define and drive strategic alignment with relevant project owners and business partners.
- prioritize initiatives to establish an optimal mix and sequence of projects and programs.
- ensure programs are aligned with relevant organizational governance structures, timelines, steering committees, long-term strategies, expectations, and financial budgets.
- proficiency in using project management tools and methodologies such as microsoft project
*transformation*
- align portfolio components (initiatives, programs, projects) with business and technology strategies.
- identify, prioritize, validate, and communicate technology needs and opportunities within the organization.
- optimize the value and benefit generated by the technology portfolio.
- ensure business benefits are identified at the start, followed through, proactively monitored, and realized
*icss operations support*
- define, produce, and leverage operational and project metrics to drive organizational actions.
- manage organizational metrics and reporting - both projects and support - to continuously align with business requirements.
- ensure programs are aligned with relevant organizational governance structures, timelines, steering committees, long-term strategies, expectations, and financial budgets.
- familiarity with technology governance and operational kpis.
- manage organizational metrics and reporting - both projects and support - to continuously align with business requirements.
*_ education, behavioural competencies and skills_*
*skills and qualifications*:
*required*:
- bachelor's degree in a relevant field (master's preferred).
- +10 years of experience in it governance, project management, and it transformation.
- proven success in managing large-scale, complex programs from initiation to delivery.
- agile, pmp, pgmp, or other relevant project/program management certifications are highly desirable.
- in-depth understanding of implementation methodologies, and change management practices.
- exceptional leadership, communication, and stakeholder management skills.
- strong strategic thinking and problem-solving abilities.
- proficiency in project management software and tools.
- ability to influence and collaborate effectively across various organizational levels.
- demonstrated experience in managing program budgets and financial aspects.
- high level of adaptability and comfort in navigating ambiguity and change.
*desired qualifications*:
- experience establishing and scaling shared service centers
- pharmaceutical experience: preferred for understanding industry nuances.
- domain expertise: life sciences or social sciences proficiency.
- regulatory knowledge: familiarity with fda cgmp/glp regulations.
*_ additional information_*_ _
- travel requirements: expected travel 10% of time.
*locations*:
mex - santa fe
*worker type*:
employee
*worker sub-type*:
regular
*time type*:
full time