As a senior technical service, you will lead technical and through the administration and provision of specialized technical training to both customers and internal associates. Your role will build new business opportunities through strategic technical support to the sales team, product selection for our customers, resolution of technical challenges. You will standardize critical processes, maintain the highest safety and ethical compliance standards, while ensuring 100% customer satisfaction in troubleshooting situations.
you will report to technical service manager.
key responsibilities
* develop, implement, and administer technical training programs for customers and internal associates, ensuring transfer of specialized knowledge.
* provide specialized technical support to the sales team to use new commercial opportunities and projects.
* conduct technical analyses for product and solution selection for our customers, based on specific requirements and operational conditions.
* lead resolution of complex technical problems, providing specialized support and ensuring 100% customer satisfaction in critical situations.
* develop standardization of operational processes, technical manuals, checklists, and service protocols to ensure consistency and quality.
* maintain the highest operational safety and ethical compliance standards, ensuring adherence to corporate policies and applicable regulations.
qualifications
* industrial or chemical engineer
* 5+ years of experience in liquid paint, powder, e-coat, pre-treatment
* trouble shooting experience
* general knowledge about the other different technologies of coatings
* general knowledge of application equipment
* knowledge of coatings test methods
* fluent english
* availability to travel
benefits
ppg pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. Ppg considers several factors in making compensation decisions including, but not limited to, skill sets, experience, training, qualifications, education, licensure and certifications, and other organizational needs. Other incentives may apply.
our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents. Benefits will be discussed with you by your recruiter during the hiring process.
equal opportunity
ppg provides equal opportunity to all candidates and employees. Ppg offers an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, veteran status, sexual orientation, gender identity or expression.
accessibility statement
if you need an adjustment due to a disability, please email .
#j-18808-ljbffr