Education
• bachelor's degree in one of the following subject areas: computer science, information technology or related field preferred.
work experience
• 3–5 years of solid experience in servicenow development within complex enterprise environments.
• at least 1 year of hands-on experience using flow designer, csm, and workflow studio.
• 3–5 years of experience programming in javascript within the servicenow platform.
• proven experience working with agile/scrum methodologies (mandatory).
knowledge required
• web technologies such as html, css, xml, and api-based integrations.
• experience with low-code/no-code tools such as app engine studio is a plus.
• experience with other servicenow modules such as itsm and csm is a plus.
• familiarity with agentic ai, workflow data fabric, and raptor db is a plus.
skills required
• strong analytical, problem-solving, communication, and interpersonal skills.
• ability to work independently as well as within agile teams.
language skills
• bilingual a plus (english/spanish)
licenses and certifications
additional licenses and certifications