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Technical account manager

Nuevo León, Chis
Enroute
Director de cuentas
Publicada el 12 marzo
Descripción

About enroute:
we love technology, and we enjoy what we do. We are always looking for innovation. We have social awareness and try to improve it daily. We make things happen. You can trust us. Our enrouters are always up for a challenge. We ask questions, and we love to learn.
we pride ourselves on having great benefits and compensations, a fantastic work environment, flexible schedules, and policies that positively impact the balance of work and life outside of it. We care about who you are in the office and who you are as an individual. We get involved, we like to know our people, we want every enrouter to become part of a great community of highly driven, responsible, respectful, and above all, happy people. We want you to enjoy working with us.
as a technical account manager, you will act as the main technical point of contact, address any internal or external questions and issues that arise from our integrated clients (including end-users of the platforms), or expand appropriately when necessary. Daily, you should be able to quickly troubleshoot any technical issues, pinpoint the problem, provide a solution, and escalateto tier 2 support and/or product teams only when necessary. We are looking for critical thinkers who are keen to ensure our customers succeed!
proficiency in js, sql, html, and data analysis preferred
previous experience or knowledge working with apis and sdks
exposure or experience working with 3rd party advertising technology companies
basic knowledge of the ad tech ecosystem, its players, and how it all works
strong communication skills; written, verbal and listening skills
self-starter with the ability to effectively manage time and multiple competing priorities
c1-2 english level is required
b1-2 german (may be evaluated)
open to work schedule starting from 6:00 am (mx time)
monetary compensation
year-end bonus
imss, afore, infonavit
major medical expenses insurance
minor medical expenses insurance
life insurance
funeral expenses insurance
preferential rates for car insurance
tdu membership
holidays and vacations
sick days
bereavement days
civil marriage days
maternity & paternity leave
english and spanish classes
performance management framework
certifications
talisis agreement: discounts at advenio, harmon hall, u-erre, unid
taquitos rewards
amazon gift card on your birthday
work-from-home bonus
laptop policy
health check-up subsidy
#j-*-ljbffr

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Inicio > Empleo > Empleo Comercio > Empleo Director de cuentas > Empleo Director de cuentas en Nuevo León, Chis > Technical account manager

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