Important:
this is an on-site position. Only candidates residing in tijuana, rosarito, or tecate will be considered. We do not cover relocation expenses.
a minimum b2 level of english is required for this position.
whatsapp will be the only method for follow-up on this application.
account manager assistant back office - confie tijuana
responsibilities:
collaborate closely with the team to ensure client needs are met promptly and efficiently.
maintain and update commercial lines for all accounts, applying strong knowledge of the insurance industry and policy lifecycle.
foster positive client relationships through real-time communication and direct client interaction when needed.
ensure service quality and account accuracy to meet performance goals and client expectations.
requirements:
bilingual proficiency: english level b2 or higher (spoken and written).
experience: 6 months to 1 year in administrative, back office, or similar roles (call center experience is a plus).
computer skills: comfortable using office software; proficiency in excel is desirable.
attention to detail: strong focus on accuracy and organization.
join the coolest call center in tijuana!
confie is a shared service center, originally from the united states, mainly in the areas of california, nevada, and arizona. Its clients are primarily insurance companies in the vehicle and medical sectors, each with more than 60 lines of business.
benefits:
life insurance (new benefit)
competitive salary with professional growth opportunities
comprehensive training and ongoing development
collaborative and team-oriented work environment
superior benefits compared to the legal requirements
weekly pay and productivity bonuses
rewards and recognition program
career advancement opportunities within the company
employee discounts on tuition with local universities
discounts with participating local businesses
paid training (including bonus)
excellent location accessible via public transportation
legal benefits
paid vacations and vacation premium
savings fund and voluntary savings plan
health services institution (imss)
federal housing credit program (infonavit/fonacot)
dont miss out on the opportunity to be part of a growing team and make a difference in customer experience!.
-requerimientos- educación mínima: educación media superior -bachillerato general
1 año de experiencia
palabras clave: kam, account, cuentas, lider, jefe, gerente, manager, director, chief, lead, jefatura, regente, ayudante, asistente, auxiliar, aux, auxiliary, assistant, helper, aide, oficina
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