*job title: encargado de administración y finanzas - inglés*
*location: tijuana, mexico*
*company: bpo technologies*
*hours: 9 am to 6 pm mon - fri, sat 8 am to 12 pm*
*compensation: 15k to 50k per month*
*about us*:
bpo technologies is a leading call center specializing in connecting potential clients with top-tier financial solutions. We leverage our expertise in debt solutions with your contributions to directly impact our clients' financial future. We pride ourselves on utilizing cutting-edge technology and a highly skilled team to deliver excellence. Our dynamic team values collaboration, integrity, and performance. If you are passionate about driving results and thrive in a fast-paced, client-focused setting, we invite you to explore opportunities with us and make a significant difference in the financial services industry.
*job overview*:
*requirements*:
- 4+ years of experience in finance or human resources, with at least 2 year in a managerial role.
- high level of speaking and writing in english
- proven experience in recruitment, finance, employee relations, and performance management.
- strong knowledge of hr & finance principles, practices, and laws.
- proficiency in hr & accounting software and tools (e.g., hris, applicant tracking systems, quickbooks, xero).
- types 35 words per minute.
- strong leadership and team management abilities.
- excellent problem-solving skills and attention to detail.
- strong attention to detail and accuracy.
- high level of analytical and problem-solving skills.
- effective communication skills, both written and verbal.
- ability to handle confidential information with integrity.
- capable of working independently and as part of a team.
- can manage multiple projects simultaneously.
- utilizes organizational and time-management skills.
- stay current with industry trends and advancements.
- proficient in using computers, crm software, and other relevant tools.
*key responsibilities*:
- recruitment & staffing:
- develop and execute recruitment strategies to attract top talent.
- manage the full recruitment cycle, including job postings, interviewing, and onboarding.
- collaborate with department heads to understand staffing needs and job requirements.
- finance
- maintain accurate and up-to-date financial records.
- including transactions, ledgers, and bank statements.
- reconcile financial statements on a monthly basis.
- process accounts payable and receivable.
- including invoicing and payment tracking.
- prepare financial reports and summaries for management review.
- familiarity with industry-specific financial regulations.
- assist with the preparation of budgets and financial forecasts.
- handle timely and accurate payroll processing.
- monitor and manage cash flow to ensure financial stability.
- ensure compliance with accounting policies and procedures.
- support tax preparation.
- as needed liaise with external accountants or auditors.
- perform general administrative duties related to financial management.
- get approval and procure items needed for the office.
- oversee and validate all liquidations or reimbursements.
- review quarterly audits for equipment inventory management.
- employee relations:
- address employee concerns and resolve conflicts in a fair and timely manner.
- promote a positive workplace culture and employee engagement initiatives.
- ensure communication, notification, and documentation as part of managing the employee exit process which includes; collecting company property, final settlement, benefits, and counseling within compliance of company policies and legal requirements.
- conduct exit interviews and analyze feedback to improve retention.
- performance management:
- oversee the performance appraisal process and provide guidance on goal setting and evaluations.
- implement performance improvement plans and support managers in addressing performance issues.
- develop and deliver training programs to enhance employee skills and career development.
- compensation & benefits:
- manage compensation and benefits programs, ensuring they are competitive and aligned with company objectives.
- conduct salary reviews and market research to make recommendations for adjustments.
- administer employee benefits programs and address any related queries.
- oversee the calculation of compensation, benefits and incentives programs to be compliant with the labor code.
- compliance & policy:
- ensure compliance with federal, state, and local employment laws and regulations.
- develop and update hr policies and procedures in line with legal requirements and best practices.
- conduct regular audits to ensure hr practices are compliant with company policies and regulations.
- hr strategy & reporting:
- develop and implement hr strategies that support the company’s overall objectives.
- prepare and analyze hr metrics and reports to track performance and make data-driven decisions.
- provide leadership and support