Job titleservicenow itom – cmdb and discovery developerexperience level5+ years of strong experience and proven specialization in servicenow itom implementationstrong hands on – cmdb and discovery - majorstrong knowledge of itil processes and best practicespreferred certificationsservicenow csa, itom – discovery, data foundations cmdb & csdmjob descriptiondesign and implement servicenow itom discovery and cmdb solutions to meet client requirementsconfigure and manage discovery (mid servers, schedules, credential management, patterns) and ensure reliable ci populationestablish and maintain cmdb governance and data quality, including ci class modeling, relationships, lifecycle, and data standardsconfigure identification and reconciliation (ire), including identification rules and reconciliation behavior across data sourcesimplement cmdb workspace, cmdb health dashboards, ci class manager, data manager, csdm awareness and related tools to monitor and improve cmdb qualityimplement data loads and migrations using import sets, transform maps, data sources, and data managerbuild/maintain integrations using rest/soap apis (inbound and outbound) to support ci data ingestion and synchronizationperform troubleshooting and root-cause analysis for discovery/cmdb issues (e.g., mid server connectivity, ecc queue, pattern failures, duplicates)support testing activities: unit testing, regression testing, uat support, and production deploymentcollaborate with cross-functional teams (network/security/app owners) to enable discovery and integrationhands‐on experience in building integrations using rest / soap api, okta / ssodesign and implement itom processes and workflows to meet client requirementsclient‐side and server‐side javascript scripting (client scripts, script includes, business rules)provide training and support to end-users and stakeholderssoft skillsexcellent analytical and troubl#j-*-ljbffr