Purposemanage customer and/or supplier order portfolios and supervise customer deliveriesmain missions1 - manage shipmentsoversee the proper execution of shipmentsliaise with customers and give advance notification of any anomaliesensure coherence of the order book. If anomalies are detected, notify a senior manageranalyse late deliveries weeklypublish results every day, at the end of each week and at the end of each monthoccasionally print out shipment preparation lists to give to the store keepermanage stock by checking the various indices during modificationsorder suitable transportation meansupdate the customer closure calendar dailyinform the logistics department or the customer in the event of a non-compliance with production commitments, if there is a risk of delivery interruption2 - manage delivery callscheck that e.d.is are correctly integratedretrieve requests from the webinput requests that are not in e.d.i.ensure that the order book is kept up-to-date3 - help to manage internal and external flows in certain organisationshelp to create logistics department instruction sheets/proceduresreport to the logistics manageranalyse causes and decide on suitable means and methods required to complete his/her assigned missions4 - manage logistic customers claims on customer web portalessential job functionsabilitiesability to contact customers in person and possess excellent communications skillsable to prioritize and operate proactively
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