We're hiring: it asset & deskside support technicianon-site role | advanced english requiredwe're looking for a hands-on it support professional to join our team and support end-user devices, asset management, and hardware operations in a fast-paced corporate environment.if you enjoy working with hardware, troubleshooting issues, and delivering great customer service, this role is for youkey responsibilitiesasset management- maintain accurate inventory of laptops, desktops, peripherals, and accessories- track hardware throughout its lifecycle (receiving, deployment, repair, retirement)- update asset records in inventory and ticketing systemsimaging & device preparation- image and configure client devices using standardized deployment tools- test and validate equipment before shipment- ensure devices meet quality and compliance standardsshipping & receiving- receive and verify hardware shipments- package and ship devices to end users or field locations- maintain proper documentation and trackingtechnical support (break/fix)- diagnose and repair basic hardware issues on dell pcs- troubleshoot printers and peripheral devices- assist with basic network and wireless connectivity issues- support virus detection and removal using approved tools? What you need to succeed- 1–2+ years of deskside, depot, or hardware support experience- hands-on experience troubleshooting and replacing components on dell pcs- familiarity with windows 10 & windows 11- basic active directory experience (password resets, lookups, device checks)- knowledge of microsoft office 365, outlook, and owa- experience troubleshooting wireless and basic network connectivity- strong customer service and communication skills- experience with tools such as:- symantec endpoint protection- bitlocker- sccm- rdp- advanced english level- willingness to work on-site? Why join us?
you'll work in a collaborative it environment where your technical skills and attention to detail directly impact the end-user experience.interested?
apply or message me directly to learn more!