For 80 years, murata electronics has been a tireless innovator, committed to developing technologies that profoundly change the world around us. Our solutions are inside more state‑of‑the‑art products than you may imagine. Additionally, we enable other general companies to turn their visions into reality – from mobile communications to computers and networking, medical devices to power solutions, smart home technologies to automotive electronics. Our past innovations drive today's technology – and our present innovations are shaping tomorrow's. Whatever the future holds, you can be sure that murata will be a part of it.
why consider this job opportunity
the position is responsible for assisting the sales staff in the achievement of sales growth and customer satisfaction including processing and maintaining data, monitoring key data trends, and providing support for customer‑related transactions.
workplace policy
hybrid
what to expect (job responsibilities)
* issue and complete quotations, follow up strategic quotes with customers until competition.
* maintains customer‑specific information in applicable databases.
* maintains price administration for various systems and databases.
* maintain control of negative and positive margins.
* maintain proper control of credit notes and invoices.
* follow up information entry for other areas (ccf, or others).
* prepare key account reports if required by the client.
* improve team effectiveness by providing information and management support.
* provide support for credit and collections.
* enter and monitor sample requests.
* prepare business reviews in coordination with the account manager.
* coordinate and calculate reimbursements for clients.
* process ppaps, if necessary, for assigned accounts.
* develop skills in managing pos and/or forecasts, according to the company's needs.
* (manage clients with integrated sa+sp functions)
what is required (qualifications)
* some college coursework completed.
* related work experience, including customer service.
* proficiency in microsoft excel, powerpoint, and word.
* strong interpersonal skills with the ability to demonstrate proficiency in communication and effective collaboration.
* data management, analytical, business administration skills, adaptable, and ability to consistently handle changing conditions.
* facilitation skills to work with and among individuals from a wide variety of cultural backgrounds.
* time management, problem‑solving, active listening skills, self‑starter, taking initiative, and being proactive.
how to stand out (preferred qualifications)
* bachelor's degree in international business, administration, or related field.
* knowledge of the electronics industry.
* fluent english.
* intermediate – advanced microsoft excel skills.
* experience using client relationship management (crm) software.
* interpretation and management of kpis.
* financial analysis.
* +2 years of experience in customer service, quote and/or price management.
murata offers competitive compensation and comprehensive benefits.
equal opportunity/affirmative action employer - m/f/disabilities/veterans
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