A global technology service provider located in mexico is looking for a service desk representative to act as the first point of contact for b2b users. The role involves troubleshooting end-user issues, responding to customer queries across various platforms, and maintaining service desk performance metrics. The ideal candidate will exhibit strong customer service skills, familiarity with troubleshooting and basic it processes. This position offers an opportunity to join a forward-thinking organization focused on digital transformation.#j-18808-ljbffr